The Government is making special efforts to reach the marginalized sections of the society
by providing benefits to the targeted groups through focused schemes and programmes both
at central and state level.
Dial.Gov Service is a common man’s interface which aims to bridge the existing gap between
the benefit information and the beneficiary. It provides information to citizens about various
schemes and welfare services provided by the Central and State Government, thus empowering
the interested citizen to reach the welfare benefits based on his/ her eligibility through
intelligent search. The information about benefits will be available to the citizen through
different mediums like Dial. Gov web portal , mobile application, an interactive
voice response service and call centre helpdesk.The project is being developed and
implemented by National Informatics Center (NIC). NIC was established in 1976, and has
since emerged as a "prime builder" of e-Government / e-Governance applications up
to the grassroots level as well as a promoter of digital opportunities for sustainable development.
NIC, through its ICT Network, "NICNET", has institutional linkages with all the
Ministries /Departments of the Central Government, 35 State Governments/
Union Territories, and about 625 District administrations of India. NIC has
been instrumental in steering e-Government/e-Governance applications in
government ministries/departments at the Centre, States, Districts and Blocks,
facilitating improvement in government services, wider transparency, promoting
decentralized planning and management, resulting in better efficiency and accountability
to the people of India.
It is being promoted by Department of Electronic and Information Technology (DeitY),
Ministry of Communications and Information Technology (MoCIT). DeitY facilitate and
promote e-governance, promotion of Electronics & Information Technology- Information
Technology Enabled Services (IT-ITeS) Industry, providing support for creation of Innovation /
Research & Development (R&D), building Knowledge network and securing India's cyber space.
Visit http://dial.gov.in/
